Privacy Policy
Update Date: [2022] Year [6] Month [15] Day
Effective Date: [2022] Year [6] Month [15] Day
Shenzhen CKey Technology Co., Ltd. (hereinafter referred to as "KeyPro" or "we") takes your privacy very seriously. This Privacy Policy fully considers your needs when formulated. You will have a comprehensive understanding of our personal information collection and usage practices, while ensuring that ultimately, you have control over the personal information you provide to KeyPro, which is of utmost importance.
"Wisdom CK" is an application provided by us (hereinafter referred to as "App" ), which is a supporting application for our company's hardware products, facilitating users worldwide to query remote control data. The software also supports account management, allowing global users to edit the properties of remote controls and other functions. We attach great importance to the protection of your personal information and privacy, and we will provide corresponding security protection measures for your personal information in accordance with legal requirements and mature industry security standards. Before you use our services, you should carefully read this Agreement or this Privacy Policy. Please be sure to read and fully understand the terms. If you have any questions, you can call us for consultation.
App respects and protects the personal privacy rights of all users of its services. In order to provide you with better services, App will use and disclose your personal information in accordance with the provisions of this Privacy Policy. However, App will treat this information with a high degree of diligence and caution. Unless otherwise stipulated in this Privacy Policy, App will not disclose or provide this information to third parties without your prior consent.App may update this Privacy Policy from time to time. By agreeing to the App Service Usage Agreement, you are deemed to have agreed to all the contents of this Privacy Policy. This Privacy Policy is an integral part of the App Service Usage Agreement.
1. Scope of Application
This Privacy Policy applies to all websites or applications that reference or link to this Privacy Policy. This Privacy Policy stipulates how App collects, uses, discloses, processes, and protects the information provided to us or collected by us when you use the products or services of the application.
Unless otherwise specially stipulated by the laws applicable in your region, "personal information" under this Privacy Policy refers to information that can identify a specific individual through the information itself or by associating it with other information. We will strictly comply with the Privacy Policy when using this information.
You understand and agree that the following information is not applicable to this Privacy Policy:
a) Keywords entered when you use the search service provided by the App platform;
b) Violations of laws or rules of App and measures taken by App against you.
2. What Information We Collect
a) When you create an account, we will collect the account, avatar, email, and phone number information you provide.
b) To ensure your normal use of our services, maintain the normal operation of our services, improve and optimize your service experience, and ensure the security of your account, we will collect your device model, operating system, unique device identifier, login IP address, and operation log information.
3. Information Use
a) App will not provide, sell, rent, share, or trade your personal information to any unrelated third parties, unless we have obtained your prior consent, or the third party and App (including App affiliated companies) jointly or separately provide services to you, and after the service is terminated, they will be prohibited from accessing all such information, including information they were previously able to access.
b) App also does not allow any third party to collect, edit, sell, or disseminate your personal information in any way. Any App platform user engaged in the aforementioned activities, once discovered, App has the right to immediately terminate the service agreement with that user.
4. How App Collects and Uses Your Information (Including Personal Information)
Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. Among them, personal sensitive information includes personal biometric information (such as fingerprints, facial features, voiceprints), ID card numbers, bank account numbers, property information, transaction information, travel trajectories (such as residence and office addresses), etc.
We will only collect and use your information for the purposes outlined in this statement:
a) External Storage Permission
App supports selecting pictures from the mobile phone as avatars, and saving content to the SD card when burning and generating remote control files. This feature requires access to mobile phone storage permissions. You can disable this permission at any time by going to system settings: "Settings" - More Settings - "App Management" - "App" - "Permissions" - "Storage".
b) Location Information: Location Permission
App uses location functionality in one aspect:
1. We provide Bluetooth Low Energy (BLE) device connection functionality, which requires mobile phone location permissions on Android 6.0 and above systems.
If you only use the basic functions of App, you can disable this permission at any time by going to system settings: "Settings" - More Settings - "App Management" - "App" - "Permissions" - "Location Information".
c) Camera Permission
App supports scanning vehicle identification numbers to recognize vehicle information by invoking the camera, and supports scanning QR codes to authorize login to our other software endpoints such as computer and Apple software. This requires access to the user's camera permissions. You can also disable this permission at any time by going to "Settings" - More Settings - "App Management" - "App" - "Permissions" - "Camera".
5. Information Disclosure
In the following circumstances, App will disclose all or part of your personal information based on your personal wishes or legal provisions:
a) Disclosure to third parties with your prior consent;
b) Sharing your personal information with third parties to provide the products and services you request;
c) Disclosure to third parties or administrative or judicial authorities in accordance with relevant legal provisions or the requirements of administrative or judicial authorities;
d) Disclosure to third parties if you violate relevant Chinese laws, regulations, or the App Service Agreement or related rules;
e) If you are an eligible intellectual property complaint filer and have filed a complaint, disclosure to the respondent at their request to facilitate the resolution of possible rights disputes between the parties;
f) Other disclosures deemed appropriate by App in accordance with laws, regulations, or website policies.
6. Information Storage and Exchange
The information and data collected by App about you will be stored on the servers of App and/or its affiliated companies. These information and data may be transmitted to, accessed, stored, and displayed outside your country or region or where App collects the information and data.
7. Information Security
a) App accounts have security protection functions. Please keep your username and password information safe. App will ensure that your information is not lost, abused, or altered through security measures such as encrypting user passwords. Despite these security measures, please also note that there are no "perfect security measures" on information networks.
8. User Account Deactivation
Registered users can deactivate their accounts through the "Deactivate Account" feature on the App personal page. At this point, we will delete the relevant data of this account on the App and its affiliated companies' servers to protect user privacy.
9. Contact Us
When you have other complaints, suggestions, questions about minor personal information, or need to delete records, please contact us.
Shenzhen CKey Technology Co., Ltd
Room 609, Comprehensive Building, Xin'er Sports Center, Central Road, Xin'er Community, Xinqiao Street, Bao'an District, Shenzhen City, China
Email: shenzhenckey@gmail.com
We will review the issues as soon as possible and provide a response within fifteen working days after verifying your user identity.